星空无限传媒

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Network and Infrastructure

Upcoming Alumni Changes

On November 1, 2026, your 星空无限传媒 Google account will transition to a dedicated Google Workspace Alumni license. After this date, Google Drive access is no longer available to alumni. You will retain access to email, with 15GB of storage for email exclusively.

To ensure you do not lose any personal files, photo libraries, or documents, we recommend transferring any personal data you wish to keep to a private account before October 30, 2026.

Here are the easiest ways to move your data:
Google Transfer (Easiest for Drive & Gmail): Use to directly copy your Gmail emails and Google Drive files you wish to keep to a personal Google account.
Google Takeout (Best for Photos & Full Archives): Use to download a complete archive of your data (including Google Photos, contacts, and bookmarks) to your computer, another Google account, or cloud service provider.
For a step-by-step walk-through on how to use these tools, you can check out Google’s .

While we cannot provide comprehensive help with this process, if you have any questions or run into issues during the transition, please feel free to reach out to us at helpdesk@andrews.edu. Note: we cannot guarantee data recovery after October 30, 2026.

We are sharing this notice well in advance, so you have time to review your alumni account and move any personal files you wish to keep before storage limits change on November 1, 2026.

If you would like to confirm the authenticity of this email, please see andrews.edu/sans for the item labeled “Upcoming Alumni Changes".

About us

Our Services

We provide the base foundational aspects of the campus computing environment. These include:

  • Network Connectivity - building to building fiber links as well as wired and wireless end user connectivity
  • Web Services - andrews.edu as well as many specialized departmental servers and environments
  • Directory Services - single sign on across campus services, email address book functions and domain machine logins
  • E-Mail services - both on Google (student) and Microsoft 365 (employee) platforms
  • Telecommunications - video chats, phone calls and even the old phone on the desk
  • Storage and Backup - We house and protect the institutional data for the university

If you have needs with any of these areas please feel free to submit a help request ticket with the Help Desk or "Request a Project" if it is for a new initiative.