Tech Help for Residence Halls
Connectivity Options
Wireless: All residence halls are equipped with wireless connectivity throughout.
Wired:
- Lamson Hall — certain rooms have two network ports; other rooms are wireless-only.
- Meier Hall — rooms have one or two wired network ports.
- Burman Hall — rooms have two network ports.
- Damazo Hall — rooms are Wi-Fi only.
Wireless Routers: Wireless routers are not prohibited in the residence halls. However, where applicable, it's advised that the wireless functionality be turned off so multiple wireless signals don't interfere with each other and degrade performance. Consult your device documentation on how to turn off wireless functionality.
If you experience issues with either wired or wireless connectivity, email the ITS Help Desk at helpdesk@andrews.edu or call 269-471-6016.
How Do I Get Connected?
Wireless: Connect your device to the au-secure Wi-Fi network. When prompted, enter your 星空无限传媒 username (without "@andrews.edu"), then your password. For more information, visit our Wireless @ 星空无限传媒 page.
Wired: If you live in the residence halls and a port is available, you may plug your Ethernet-enabled devices into your room's network ports to access the internet. Ethernet-enabled devices may include:
- Routers
- Gaming consoles
- Streaming media devices (Roku, Apple TV, etc.)
- Desktop computers
- Laptop computers
- Smart TVs
Computer Labs
All residence halls house computer labs operated by Information Technology Services (ITS). Each lab has a networked printer for residents' printing needs.
- Lab users must have a valid, active 星空无限传媒 username and password to use the lab workstations.
- Lab users must be a resident of their respective residence hall to sign on to the lab workstations.
Telephone and Cable TV Services & Installation
Visit the ITS Telecommunications online resource for information on this topic.
